COVID-19 – Manitoba’s Restoring Safe Services Plan

COVID-19 Guidelines for Restoring Safe Services

In response to the Province of Manitoba’s Restoring Safe Services Plan, the CRPNM continues to provide guidance to registrants and for those providing services during the pandemic outside the publicly funded system. RPNs are encouraged to frequently check the public health orders and the COVID-19 resources for health-care providers to ensure they are following provincial recommendations. The Shared Health Resources for Health Care Providers describes the Personal Protective Equipment (PPE) required in different clinical settings.

Restoring Safe Services- (Phase 1) Beginning May 4, 2020

Restoring Safe Service- (Phase 2) Effective June 1, 2020

Restoring Safe Service- (Phase 3) Implementation on June 21, 2020

Shared Health Resources for Health Care Providers

As a reminder, informed consent to receive services includes providing the client with information about the risks, benefits, and alternatives for services- this discussion should be inclusive of the risk for COVID -19 transmission. 

All clinical services that can be done virtually should continue. Increases to in-person visits require careful consideration on the impacts to space, staff resources and personal protective equipment (PPE).

RPNs who practice as a contractor or who are self-employed and offering services within the health system are also encouraged to seek the guidance of the health region(s) in which they work to confirm their services can resume (e.g. for those who may provide service within a PCH).

As of June 21, 2020

Occupancy limits of 50 per cent of normal business levels or one person per 10 square metres can be lifted for regulated and non-regulated health professions.

Service providers must continue to implement measures to ensure that members of the public are reasonably able to maintain a separation of at least two metres from others, except for brief exchanges.

These changes are in addition to those introduced in Phase One and Phase Two. Conditions outlined in earlier phases continue to apply. Detailed public health guidance for businesses is available at

  • Staff, patients or people attending with patients must use the self-screening tool before booking an appointment.
  • Employees must stay home when ill with COVID-19 symptoms.
  • Staff are given information about physical distancing.
  • Entry into the business, including lines, are regulated to prevent congestion.
  • Businesses must post external signs indicating COVID-19 physical distancing protocols, along with floor markings where service is provided or lines form.
  • Businesses must maintain a single point of entry.
  • Patients and people who may attend with patients are screened by telephone before an appointment is booked and are not given an appointment if they have COVID-19 symptoms.
  • People identified as symptomatic should be instructed to call Health Links - Info Santé.
  • Waiting room management strategies must be in place. Strategies should include waiting in car if possible, and physical distancing for those in waiting room. No more than 10 people may gather in common areas.
  • Hand sanitizer is available at the entrance/exit for patient and staff use.
  • Patients and people attending with patients must sanitize hands upon entry to facility.
  • Work/service areas are sanitized after each patient.
  • Washrooms have frequent sanitization and a regime for business sanitization is in place.
  • Magazine racks and toys are removed and play areas in waiting rooms are closed.
  • Patients may wear masks when receiving services, where possible.
  • Cashless or no-contact payment should be used to the greatest extent possible.


    If you have questions about meeting practice expectations, please feel welcome to contact the practice consultant at

College of Registered Psychiatric Nurses of Manitoba

1854 Portage Ave. Winnipeg, Manitoba, Canada, R3J 0G9

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